Title:  IT Support Engineer

Job Summary

Responsible for configure and maintain a company's computers, servers, networks, enterprise software and security systems. 

Roles & Responsibilities

• Upgrading, installing and configuring new hardware and software to meet company objectives. 
• Creating user accounts and performing access control. 
• Performing diagnostic tests and debugging procedures to optimize computer systems. 
• Documenting processes, as well as backing up and archiving data. 
• Developing data retrieval and recovery procedures. 
• Designing and implementing efficient end-user feedback and error reporting systems. 

KPIs

Work Experience Requirement

At least two years' experience in a similar role. 

Qualification

Bachelor's degree in computer science, information technology, information systems, or similar. 

Competencies