Title: Administrator Data.Unit Customer Services-Flour
Description:
Job Summary
Create Customer satisfaction by ensuring on time in full order processing and following all concerned departments for the same.
Roles & Responsibilities
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Handling E2E CS process for local/export business & Walk-In Customers
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Interaction with scheduler and WH for updating of sales and stock review reports
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Sales order entry for customer and follow up for order release
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Tracking and monitoring of External OTIF along with RCA for all the misses
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Ensuring out of stock orders are prioritized by coordinating with planning / Sales Team
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Sharing SOA with the customers for his/her area of operation
KPIs
Work experience requirement
2-3 years in Customer handling
Qualification
High School - Diploma - Bachelor
Competencies
Business Unit:
Flour (363)
Business Group:
Agri Foods (233)
